Managed Services & Support

24/7 Infrastructure Management
So You Can Focus on Your Business

Proactive monitoring, automated patching, security updates, and rapid incident response for your cloud infrastructure, applications, and on-premise systems.

Comprehensive Infrastructure Support

Whether we built your infrastructure or inherited it, we provide ongoing management that keeps systems secure, available, and optimized. From AWS to bare metal, applications to databases.

24/7 Monitoring

Round-the-clock infrastructure monitoring with automated alerting and incident escalation. Issues detected before they impact users.

Proactive Security Patching

Automated security updates, OS patching, and vulnerability remediation on a schedule that minimizes disruption.

Performance Optimization

Continuous monitoring of resource utilization, query performance, and application metrics with proactive optimization.

Rapid Incident Response

Guaranteed response times with escalation to senior engineers for critical issues. Post-incident reviews and remediation plans.

How We Manage Your Infrastructure

01

Onboarding & Discovery

Document all infrastructure components, access controls, and integrations. Set up monitoring, alerting, and runbook documentation.

02

Monitoring & Alerting Setup

Deploy comprehensive monitoring across infrastructure, applications, and network. Configure alert thresholds and escalation policies.

03

Proactive Maintenance

Scheduled patching windows, database optimization, log rotation, backup validation, and capacity planning. Preventive, not reactive.

04

Incident Management

Rapid triage and resolution of alerts. Documented incident response with root cause analysis and prevention measures.

05

Continuous Improvement

Monthly performance reports, cost optimization recommendations, and security posture reviews. Iterative infrastructure enhancements.

What We Manage for Clients

Cloud Infrastructure Management

Manage AWS, Azure, or GCP environments: EC2/VM monitoring, auto-scaling adjustments, backup verification, and cost optimization.

Application Support

Monitor custom applications, investigate performance issues, deploy updates, and manage dependencies and third-party integrations.

Database Administration

Ongoing management of RDS, MongoDB, PostgreSQL, or SQL Server: query tuning, backup validation, and replication monitoring.

Bare Metal Management

Manage physical servers: hardware health monitoring, OS patching, firmware updates, and coordinated replacements for failed components.

Backup & Disaster Recovery

Automated backup verification, disaster recovery testing, and coordinated failover for critical systems during incidents.

Compliance Monitoring

Continuous compliance monitoring for SOC 2, ISO 27001, PCI DSS, or HIPAA with quarterly access reviews and audit log analysis.

Ready to Offload Infrastructure Management?

Tell us what you need managed and we'll design a support plan that fits.

Get a Managed Services Quote

Managed services: $2,500/month minimum | Typical range: $2,500 - $7,500/month